{% extends "base.html" %}
{% block title %}{{ ltext('Edit Ticket / تعديل تذكرة') if ticket else ltext('Create Ticket / إنشاء تذكرة') }} | {{ app_name }}{% endblock %}
{% block content %}
    <section class="panel">
        <div class="panel-header">
            <h1>{{ ltext('Edit Ticket / تعديل تذكرة') if ticket else ltext('Create Ticket / إنشاء تذكرة') }}</h1>
            <p>{{ ltext('Capture ticket scope, routing, SLA, ownership, and attachments in one step. / حدّد نطاق التذكرة ومسارها وSLA والملكية والمرفقات في خطوة واحدة.') }}</p>
        </div>
        <form method="post" enctype="multipart/form-data" class="form-grid two-column" data-ticket-create-form>
            {{ form.hidden_tag() }}
            <label class="full-span">{{ form.title.label }} {{ form.title(class="input") }}</label>
            <label class="full-span">{{ form.description.label }} {{ form.description(class="textarea", rows="6") }}</label>
            <label>{{ form.company_id.label }} {{ form.company_id(class="input") }}</label>
            <label>{{ form.department_id.label }} {{ form.department_id(class="input") }}</label>
            <label>{{ form.category_id.label }} {{ form.category_id(class="input") }}</label>
            <label>{{ form.subcategory_id.label }} {{ form.subcategory_id(class="input") }}</label>
            <label>{{ form.priority_id.label }} {{ form.priority_id(class="input") }}</label>
            <label>{{ form.status_id.label }} {{ form.status_id(class="input") }}</label>
            <label>{{ form.assigned_to_id.label }} {{ form.assigned_to_id(class="input") }}</label>
            <label>{{ form.source.label }} {{ form.source(class="input") }}</label>
            <label>{{ form.severity.label }} {{ form.severity(class="input") }}</label>
            <label>{{ form.due_at.label }} {{ form.due_at(class="input") }}</label>
            <label>{{ form.sla_due_at.label }} {{ form.sla_due_at(class="input") }}</label>
            <label>{{ form.tags.label }} {{ form.tags(class="input") }}</label>
            <label class="checkbox-row">{{ form.escalated() }} <span>{{ ltext('Escalation required / تحتاج تصعيد') }}</span></label>
            <label class="full-span">{{ form.custom_fields.label }} {{ form.custom_fields(class="textarea", rows="5") }}</label>
            <label class="full-span">
                {{ form.attachments.label }}
                {{ form.attachments(class="input", multiple=true) }}
                <small>{{ ltext('You can upload multiple files while creating the ticket. / يمكنك رفع أكثر من ملف أثناء إنشاء التذكرة.') }}</small>
            </label>
            <label>{{ form.attachment_description.label }} {{ form.attachment_description(class="input") }}</label>
            <label class="checkbox-row">{{ form.attachment_is_log_file() }} <span>{{ form.attachment_is_log_file.label.text }}</span></label>
            <div class="full-span upload-progress upload-progress-inline" data-ticket-create-progress hidden>
                <div class="upload-progress-bar" data-ticket-create-progress-bar></div>
            </div>
            <div class="form-actions">{{ form.submit(class="button") }}</div>
        </form>
    </section>
{% endblock %}